Hello, EconomyFishFinger.
We apologize for any inconvenience this may cause.
Could you share your serial number and contact information via PM?
I will forward your case to our local team and follow up to assist you further.
Thank you.
Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.