10-15-2021 08:02 AM
10-21-2021 08:37 AM
STARRAIN@ROG wrote:
Hi mralisson,
Is there also iGPU and PCIE in primary display setting?
Could you please one of your monitor to the onboard graphics and then check the bios settings and device manager again?
Thank you.
10-21-2021 08:29 PM
10-22-2021 07:36 PM
STARRAIN@ROG wrote:
Hi mralisson,
Is it no display on the monitor which is connecting to onboard graphics?
May I have the information below?
- the serial number of your motherboard via PM
- If the RX5700 graphics card is our product, please also send the serial number of your graphics card via PM. If it is not our product, may I have the brand and specific model name?
- Do you connect two monitor via HDMI or DP?
- the brand and model name of RAM, PSU and tow monitors
(Please check the specific model name of your RAM such as G.SKILL F4-4800C18D-32GTZR)
- OS version and OS build
Thank you.
10-24-2021 06:41 PM
10-25-2021 05:18 AM
STARRAIN@ROG wrote:
Hi mralisson,
Thank you for your reply and information.
May I double confirm Is it no display on the monitor which is connecting to onboard graphics?
If you remove the RX5700XT graphics card, and only connect one monitor to onboard graphics, is the display normal and is there the iGPU option in bios and device manager?
Thank you.
10-25-2021 10:56 PM
10-26-2021 06:19 PM
10-29-2021 11:20 AM
10-31-2021 10:56 PM