For immediate support please call the ASUS support center. If this is a common issue they should be able to help you address it. Otherwise someone from ASUS may be able to answer you here but there isn't a guaranteed level of support here as this is a community-driven forum.
(I moved this thread from Service Inquiries as that is for escalation of existing RMAs only)
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…