09-10-2021 10:42 AM
09-10-2021 06:23 PM
09-12-2021 07:20 PM
They all have a CMOS battery, unfortunately on laptops they are not easy to get to. Had to Pull the CMOS battery on my G752VY and it took a complete disassembly including pulling the motherboard as is was taped to the bottom...and I do mean complete disassembly, wasnt another thing left to take out when I got to the battery. I made an extension and it now resides in the user service area taped under one of the NVME drives so I can get to it if I need to again in the future.
09-12-2021 08:19 PM
09-21-2021 06:48 AM
The symptom you describe might also be due to a failed A/C adapter. If the battery is stone dead and the adapter is not providing any power then you wouldn't get a light. If you or someone you know has a multimeter you could check if you are getting voltage from the barrel connector. Unfortunately this will not completely test the power adapter since it's possible to read voltage from an adapter that fails under load but it's something.
If you wish to try another adapter you need to make sure:
the output voltage is the same (IMPORTANT)
that the wattage or amperage rating is at least as much as yours (bigger is ok, smaller is not)
and the barrel connector needs to be the same size of course. If the electrical values are compatible there are physical adapters available to change barrel size.
09-13-2021 01:42 AM
09-21-2021 08:06 PM
07-05-2022 08:38 AM
Two months ago I bought a ROG Strix G15 model G513QY (Advantage Edition). A week ago it didnâ€™t start and it shows no light indicators, not even the one that shows that itâ€™s connected to the A/C adaptor. I tried the typical resets holding the power button for 1 minute, with and without the battery, but it still doesnâ€™t work. I removed the RAM and put it back in also.*
I canâ€™t send it to warranty right now because*I bought it in the USA, but Iâ€™m outside of the country and will be for at least another four months. And the Asus center in the country where I am is closed because of â€œreasonsâ€� concerning COVID. I already exhausted my options talking to the meager customer service.*
The last that Iâ€™m left with is to do a BIOS reset.*Can anyone please tell me if this motherboard has a CMOS battery, and if so, where would that be located in the motherboard? How do I access it? Or if it doesnâ€™t have one, how can I reset the BIOS?
Thanks a lot for any help you can give me. *
02-09-2023 08:40 AM
2 weeks ago
Has the same issue with my 513QM. I tried to put Apple MacBook USB-C charger but it didn’t help. Do I I need to. It particular one?