05-25-2022 12:15 AM
07-04-2022 09:37 PM
07-06-2022 06:41 AM
Hamstray wrote:
Hello, I've been trying to get answers from ASUS folks on ZenTalk for ages now, but someone suggested I could try here as well, so here goes.
When does ASUS plan to release BIOS updates for Laptops that have AMD CPUs so as to fix the AMD fTPM stutter issue and also give us the ability to disable fTPM? It's really aggravating how desktop users are both allowed to disable the faulty fTPM and are being given the fix ASAP while us laptop users that can't disable it aren't even given a timeframe as to when we can expect to recieve the fix.
07-06-2022 07:43 AM
07-06-2022 10:52 PM
Hamstray wrote:
Hello, I've been trying to get answers from ASUS folks on ZenTalk for ages now, but someone suggested I could try here as well, so here goes.
When does ASUS plan to release BIOS updates for Laptops that have AMD CPUs so as to fix the AMD fTPM stutter issue and also give us the ability to disable fTPM? It's really aggravating how desktop users are both allowed to disable the faulty fTPM and are being given the fix ASAP while us laptop users that can't disable it aren't even given a timeframe as to when we can expect to recieve the fix.
07-07-2022 06:17 AM
Falcon@ROG wrote:
As previously answered in the Zentalk, there may be many reasons for the stutters, including ssd, ram, cpu...,etc. We need to confirm the actual situation you are experiencing before we can know the reason. We sincerely hope that you can go to our service center to have further inspection. Sorry for any inconvenience it may cause. Thank you for your continuous support and patronage to ASUS.
07-07-2022 02:52 PM
Falcon@ROG wrote:
As previously answered in the Zentalk, there may be many reasons for the stutters, including ssd, ram, cpu...,etc. We need to confirm the actual situation you are experiencing before we can know the reason. We sincerely hope that you can go to our service center to have further inspection. Sorry for any inconvenience it may cause. Thank you for your continuous support and patronage to ASUS.