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USB constant disconnects

l0velave19
Level 7
I've put a new system together (ASUS Maximus XIII extreme glacial z690) with all new hardware, and I'm getting constant disconnects from my mouse. I've tried


  • several different mice
  • different ports
  • reinstalling the USB controller
    [*} reinstalling drivers


and nothing seems to work. Any ideas of other things that I could try? Is it possible that the MB has a fault?
729 Views
1 REPLY 1

STARRAIN_ROG
Customer Service Agent
Hi l0velave19,
How often did it occurs? like every 10 seconds?
In addition to mouse, does keyboard or USB flash drives also constant disconnect?
Have you updated to PD FW Version 005?
Does it also occur on bios 2004 with all default settings(no OC)?
Thank you.