I'm really sorry about this.
There seems to be some technical issue with it, we have been trying to fix it.
May you PM me your SN?
Also, Please go to the website below and check for your RMA again.
Let me know if the RMA no. and status are showing or not.
Thank you so much.
It looks like the RMA request website is broken. I've also tried online chat but there are no available agents...
Thank you for using the ASUS Online RMA feature.It looks like your serial number(SN:undefined)has already been issued an RMA.
For your reference,the RMA number is undefined.You should have received the RMA instructions in a separate e-mail.Please allow up to 48
hours for it to be sent out.
How can I submit an RMA request for my broken AX58BT. It stopped working in less than 2 months