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Strix Scar 17 Freezes when Unplugged HDMI

Castlemaddog
Level 7

‎08-12-2022 08:33 AM

As the title says, my laptop freezes every time the laptop is either unplugged from HDMI or when I change the display to only show the laptop screen only. The system freezes and the only thing I can actually do is force a shutdown by holding the power button. I've tried starting the laptop unplugged and it freezes on the login screen.

Any help would be greatly appreciated so I can actually use my laptop as a laptop now.
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Falcon2_ROG
Customer Service Agent

‎08-14-2022 11:54 PM

Castlemaddog wrote:
As the title says, my laptop freezes every time the laptop is either unplugged from HDMI or when I change the display to only show the laptop screen only. The system freezes and the only thing I can actually do is force a shutdown by holding the power button. I've tried starting the laptop unplugged and it freezes on the login screen.

Any help would be greatly appreciated so I can actually use my laptop as a laptop now.


Have you tried removing the graphics card driver and reinstalling it again?
Or does the condition improve if you replace the HDMI cable?
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