10-28-2020 09:01 PM
"When play the game , fan start to spin with high RPM. The noise sounds like coil whine , so I thought it was coil whine and ignore the sounds. Last night the noise got worse so check the card , and the sounds came from the LED cover. When I press the LED cover noise disappear. So it seems the fan may contact the LED cover on high RPM. For me it happen when card is under load so fan start spin. Around 70% of fan speed is makes the noise. I found the left fan makes the sound for me(to find out I have stop the fan with my finger)."
"I noticed the same issue on my 3090 Strix OC last night too.
I can replicate it 100% of the time by just turning up the fan speed with the card at idle. It seems loudest for me at about 65% and the middle fan seems to cause it more.
Pushing on the lightbar doesn't make it go away completely but does decrease the sound significantly. Unlike in your video it decreases the vibration sound when I push on the lightbar on the right hand side (power plug end) of the lightbar about a third of the way along. Pushing where you did does nothing for me.
In all other respects the card works fine it's just a ****ty design/QC."
02-05-2021 12:03 PM
03-17-2021 11:16 AM
Botrin wrote:
Hello everyone, I have had an Asus Rog Strix 3090 OC for about a month, and I wanted to share my experience, three weeks after having it the fan closest to the video connections started making noise, the same thing happens to other users From this forum, I have contacted Asus Spain I told them my case and I am still waiting for them to tell me something; As I consider myself a knowledgeable user and given my situation, I examined the card carefully and noticed that the fan in some area was very close to the card housing, without actually touching, I disassembled the card, accessed the fans that are fixed with two screws and the fan that made noise by loosening the two screws I put it more in the center, take advantage of it and cleaned the thermal paste and reapplied it, I mounted the card and I have been more than a week without any noise. I share my experience because it solved the problem for me. A greeting.
02-07-2021 08:19 AM
02-07-2021 11:38 AM
curthard89 wrote:
Just an update on my RMA, my card been with Asus since the 19th/20th Jan 2021, still no news or nothing back yet.
02-08-2021 01:53 AM
Riplex wrote:
Hi i am from Germany.
I send my 3080 Strix with this problem to Asus Czech Servce support and get it back in 5 days.
The changed the fan and the led cover.
02-09-2021 10:46 PM
02-10-2021 01:19 AM
Riplex wrote:
Hi i am from Germany.
I send my 3080 Strix with this problem to Asus Czech Servce support and get it back in 5 days.
The changed the fan and the led cover.
02-10-2021 03:56 AM
02-12-2021 12:39 PM
02-14-2021 03:08 PM
gooper23 wrote:
After waiting months now for an advanced RMA unit, I finally gave up and just sent my unit in. Not only did I have to fight tooth and nail for them to agree to do an advanced RMA in the first place, I also had to fight for them to even provide a shipping label. Absolutely ridiculous that a $1800+ graphics card comes with such terrible support. I honestly should have just stuck with my EVGA card.
It has been 5 days since they received my card. I will document how the rest of the repair process goes.
I'm in the US for reference.