cancel
Showing results for 
Search instead for 
Did you mean: 

Strix GL704GM Performance issues

Erakos
Level 7
Hello,
I've had an Asus Strix GL704GM for 4 years and I'm currently experiencing performance issues.
From what I understand, the computer uses the Armoury Crate software to control the CPU and GPU usage as well as the cooling system.
There are 3 settings (silent, balanced and turbo, names might not be accurate as my system is not set to english) and I'm using the first one most of the time, as long as I don't play games that recquire higher performances.
My issue is that whenever I'm using any other setting (balanced or turbo), the performance will indeed increase for about 5 minutes but I will then have heavy FPS drops for a few seconds every 30 seconds or so.
It is very annoying and makes it even worse to play on balanced or turbo than in silent mode, the average constant FPS is lower but at least I don't experience the heavy drops.

Has anyone else experienced this ? Does anyone have an idea on what could be causing it ? How to find out ? How to fix it ? Any help is welcome
390 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent
Hi Erakos,

Based on your usage description,I would like to confirm with you whetherthere is a power connection in use?
Please try cleaning the fan to test if there is any improvement.
If the problem persists, we suggest that you contact the local service center for further inspection.

The following is the contact information:
https://www.asus.com/support/service-center-location*

Also you can contact the local service center for help. The following is the contact information:
https://www.asus.com/support/CallUs#*

Sorry for any inconvenience it may be caused.