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Scratched RGB Panel On ROG Z11

Snaptrap
Level 10
Initially I thought it was debris of some kind, but after close examination, I'm certain this is a scratch which was done in the factory because the scratch is internal. So is something like this covered by warranty or do I have to return the whole case to the store? For the price that Asus was asking for this case, something like this shouldn't have made it through quality control.

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1 REPLY 1

Falcon2_ROG
Customer Service Agent
Sorry for the late reply

According to your description, I would recommend that you take your laptop to our service center for inspection.

The following is the contact information:
https://www.asus.com/support/service-center-location

Sorry for any inconvenience it may be caused.