04-27-2021 03:44 AM
04-27-2021 10:19 AM
04-27-2021 03:38 PM
Look under the Sound, video and game controllers. Nothing there?
04-27-2021 05:47 PM
04-28-2021 06:00 PM
Not sure. Have you tried the Manage Sound Devices and Troubleshoot links in the Sound settings menu in your screenshot?
Just for kicks I might try disabling the device in the BIOS, booting up to Windows, then enabling it again to see if anything interesting happens. Ultimately, if you can't get it working I'd consider an exchange with the retailer before you get beyond the return window.