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ROG Zephyrus S17 Multiwheel stopped working after clean Windows install

polyh3dron
Level 10
Hi all,

I've installed all of the proper drivers for my ROG Zephyrus S17 after my clean Windows install, necessitated by adding M.2 SSDs to make a 6TB RAID 0 volume. Armoury Crate and MyASUS are both installed and are otherwise working. I cannot get the multiwheel to work however, no matter what I try. I've posted about this here before and have never received any kind of response, and support will just want me to send the laptop back with the factory SSD so they can wipe it with a factory image, which I don't want.

Anyone know how I can get this multiwheel working?
CPU: AMD Ryzen 9 7950X | Motherboard: Asus ROG Crosshair X670E Extreme BIOS 2302 | RAM: G.Skill Trident Z5 Neo RGB 64GB (2x32GB) DDR5-6000 CL30-40-40-96 1.40V F5-6000J3040G32GX2-TZ5NR | GPU: Nvidia Geforce RTX 4090 Founder's Edition | PSU: Be Quiet! Dark Power Pro 12 1200W | Storage: Western Digital Black SN850X PCIe 4.0 M.2 SSD 4TB x3 | Sabrent Rocket NVME 4.0 2TB | WD Ultrastar 20TB HDD x4 | Case: Lian Li O11D XL | Audio Cards: Marian Clara E Dante PCIe Card | Pro Tools HD Native PCIe Card | Cooling: Custom Watercooling GPU + CPU Loop | Monitors: Asus ROG Swift PG27UQ x2, LG 65" E9 OLED
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2 REPLIES 2

Falcon2_ROG
Customer Service Agent
Please refer to the following FAQ for troubleshooting.

https://www.asus.com/support/FAQ/1046579/

Thank you.

Falcon@ROG wrote:
Please refer to the following FAQ for troubleshooting.

https://www.asus.com/support/FAQ/1046579/

Thank you.

I can't locate anything in the linked page referring to fixing driver/hardware issues after doing a fresh Windows install. This link is useless.
CPU: AMD Ryzen 9 7950X | Motherboard: Asus ROG Crosshair X670E Extreme BIOS 2302 | RAM: G.Skill Trident Z5 Neo RGB 64GB (2x32GB) DDR5-6000 CL30-40-40-96 1.40V F5-6000J3040G32GX2-TZ5NR | GPU: Nvidia Geforce RTX 4090 Founder's Edition | PSU: Be Quiet! Dark Power Pro 12 1200W | Storage: Western Digital Black SN850X PCIe 4.0 M.2 SSD 4TB x3 | Sabrent Rocket NVME 4.0 2TB | WD Ultrastar 20TB HDD x4 | Case: Lian Li O11D XL | Audio Cards: Marian Clara E Dante PCIe Card | Pro Tools HD Native PCIe Card | Cooling: Custom Watercooling GPU + CPU Loop | Monitors: Asus ROG Swift PG27UQ x2, LG 65" E9 OLED