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ROG Zephyrus S17 Multiwheel stopped working after clean Windows install

polyh3dron
Level 9
Hi all,

I've installed all of the proper drivers for my ROG Zephyrus S17 after my clean Windows install, necessitated by adding M.2 SSDs to make a 6TB RAID 0 volume. Armoury Crate and MyASUS are both installed and are otherwise working. I cannot get the multiwheel to work however, no matter what I try. I've posted about this here before and have never received any kind of response, and support will just want me to send the laptop back with the factory SSD so they can wipe it with a factory image, which I don't want.

Anyone know how I can get this multiwheel working?
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2 REPLIES 2

Falcon2_ROG
Customer Service Agent
Please refer to the following FAQ for troubleshooting.

https://www.asus.com/support/FAQ/1046579/

Thank you.

Falcon@ROG wrote:
Please refer to the following FAQ for troubleshooting.

https://www.asus.com/support/FAQ/1046579/

Thank you.

I can't locate anything in the linked page referring to fixing driver/hardware issues after doing a fresh Windows install. This link is useless.