ROG Stryx Z690-E: A corrected hardware error has occurred

[guzmanda2132]

The warning message below appears in my Windows 11 system event log a few dozen times per day. This started immediately after my initial build a few weeks ago.

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus: Device:Function: 0x0:0x1A:0x0
Secondary Bus: Device:Function: 0x0:0x0:0x0
Primary Device Name: PCI\VEN_8086&DEV_7AC8&SUBSYS_86941043&REV_11
Secondary Device Name:

Could this be a driver issue? Maybe a hardware problem with the motherboard? I have the latest Intel Chipset drivers installed according to Armoury Crate.


Thanks.

[Grendel602]

STARRAIN@ROG wrote:
Hi all,
For WHEA 17 error, please enter Advanced Mod > Platform Misc Configuration > PCI Express Native Power Management > Disabled and then see if the errors appear again.
Thank you.

That worked for me initially. However, after a while I started to get crashing during games. I put the BIOS back to defaults, updated to the newest firmware and bios and randomly started workign again, without shutting off all the power management.

I did, however reseat the CPU. If this doesn't work for people I'd ask them to reseat the CPU adn ensure they have good pressure via the proper LGA 1700 back plate.

[STARRAIN_ROG]

Hi Grendel602,
May I double confirm you had WHEA 17 error during games after disable PCI Express Native Power Management, but you don't see the errors anymore after updated to the newest firmware and bios with bios all default settings?
May I have the firmware and the bios version you updated?
Thank you.

[Grendel602]

STARRAIN@ROG wrote:
Hi Grendel602,
May I double confirm you had WHEA 17 error during games after disable PCI Express Native Power Management, but you don't see the errors anymore after updated to the newest firmware and bios with bios all default settings?
May I have the firmware and the bios version you updated?
Thank you.

I updated to all the newest BIOS and Firmware and reset to defaults. Errors went away eventually -- can't pinpoint what it was I did. With that said, I have no idea if it was your BIOS update, firmware update, or me reseating the CPU and/or being a windows insider with WIN 11 Beta update.

I can confirm 100% that I had the WHEA 17 error, fought it every way possible for almost a week, and it randomly stopped one day after updating everything and reseating the CPU. I was using the system with defaults, AI OC, DDR4 XMP, and GPU in GEN IV for a few days without issue before upgrading to DDR5.

Initially, disabling Native Power Management caused instability for me, but it stopped the errors. I was also able to stop the errors by putting the PCIE slot for the GPU into GEN 3 mode.

I am no longer on that Motherboard. I upgraded to Z690 Gaming WIFI for DDR5.

[STARRAIN_ROG]

Hi Grendel602,
Got it. Thank you for sharing.