11-26-2021 08:29 PM
09-04-2022 08:53 PM
STARRAIN@ROG wrote:
Hi eMDA400 ,
Thank you.
09-05-2022 09:12 PM
MDA400 wrote:
and the M.2-3 port on the lower part of the Prime Z690-A that communicates with the CPU through DMI (has a WD SN850 SSD installed in it)
09-05-2022 09:53 AM
09-05-2022 06:21 PM
09-06-2022 06:54 PM
STARRAIN@ROG wrote:
Hi MDA400,
Thank you for your reply.
May I double confirm if you disable PCIE Native Power Management only(other settings are default and no OC) and don't change to generic "PCI Express Root Port" driver, do you still get WHEA 17 error and BSOD?
Which apps do you use for running a graphics app and root port 7AC8 (m.2-3)? 3Dmark and CrystalDiskMark?
Have you tried installing SSD in other M.2 slot and reinstalling windows11?
May I have the following information?
- the serial number of the motherboard via PM
- the brand and the model name of your CPU, RAM, graphics card, and PSU
(Please check the specific model name of RAM such as G.SKILL F5-6800U4040G16GX2-TZ5S.)
Thank you.
09-06-2022 06:14 PM
09-07-2022 11:01 AM
STARRAIN@ROG wrote:
Hi Dodgexander,
The M.2_3 slot on Prime Z690-A is the slot from chipset, so not sure if the condition is same as yours.
However, for your WHEA 17 case, our tech team have reported it to Intel, but it would take longer time to discuss with Intel, so please disable PCIE Native Power Management temporarily.
We will keep updated if there is any news.
Thank you.
09-07-2022 07:29 PM
09-07-2022 10:28 PM
STARRAIN@ROG wrote:
Hi Dodgexander,
May I know more detail about the instability with two NVME drives installed?
Which M.2 slots do you install the two NVME drives in?
Bothe of them are TEAMGROUP T-Force CARDEA A440?
What happened on bios 1720 with bios all default settings(only PCIE Native Power Management disabled) and you think it was not useable?
Thank you.
09-09-2022 02:48 PM