ROG Strix z690A Gaming WiFi WHEa 17 Errors

[Grendel602]

Swapped my fully functioning 3090RTX, 9900K, Z390 Gigabyte Designare setup for a brand new Z690 and 12900K rig.

After swapping all components over to the Gaming Wifi MOBO and 12900k combo, install WIN 11 and I get thousands of WHEA errors for ven_8086&dev_ 460d&SUBSYS_86941043&REV_02

I also get random hangup, BSODS, and straight crashes.

I'm a day of frustration away from RMA. I swapped back to old system and all works perfectly with 9900k and Z390 mobo, so the only possible hardware issue is the mobo or CPU....I guessing this is a mobo hardware component issue.

PCI ID Repository suggests it is a 12th Gen Core Processor PCI Express x16 Controller #1.

Device manager showed no issues with any hardware.

[STARRAIN_ROG]

Hi Schug,
How do you check the NVMe drive speed?
Do you use a GPU riser
May I have the information below?
- the serial number of the motherboard via PM
- the brand and the model name of your CPU, RAM, graphics card, NVMe drive, PSU and pc case
(Please check the specific model name of RAM such as G.SKILL F5-6800U4040G16GX2-TZ5S.)
- OS version and OS build
- a screenshot or a video of WHEA 17
Thank you.

[ozi_SLO]

Hello.

I have exactly the same issue.
Motherboard Z690-G, latest v1601 BIOS with ROG 3090. Setup was completed yesterday evening, fres WIN11 install.

What cleare the WHEA17 error (or made it went away), was to disable PCIe native power management.

[STARRAIN_ROG]

Hi Shraf2k,
Do you also have WHEA 17 errors or other WHEA error?
Do you get the WHEA error and rebooting issue on bios 1601 with bios all default settings?
Please also disable PCI Express Native Power Management in bios to see if the WHEA error and rebooting issue still persist.
Thank you.

[Shraf2k]

STARRAIN@ROG wrote:
Hi Shraf2k,
Do you also have WHEA 17 errors or other WHEA error?
Do you get the WHEA error and rebooting issue on bios 1601 with bios all default settings?
Please also disable PCI Express Native Power Management in bios to see if the WHEA error and rebooting issue still persist.
Thank you.

I'll try it again but I'm only just seeing this as the forum doesn't notify you of replies. When I get home I'll check to see if the bios page is back up as well.

[STARRAIN_ROG]

Hi ozi_SLO,
Do you mean you got the WHEA17 error on bios 1601 with bios all default settings but WHEA17 error is disappeared after PCIE native power management disabled?
Did you have any issue such as BSOD or freeze when you get WHEA 17 error?
Did you get WHEA 17 error right after boot into windows or when running the specific games? How often does it occurs?
Thank you.

[ozi_SLO]

STARRAIN@ROG wrote:
Hi ozi_SLO,
Do you mean you got the WHEA17 error on bios 1601 with bios all default settings but WHEA17 error is disappeared after PCIE native power management disabled?
Did you have any issue such as BSOD or freeze when you get WHEA 17 error?
Did you get WHEA 17 error right after boot into windows or when running the specific games? How often does it occurs?
Thank you.

I wasn't really aware of any issues untill I started to run semi-intensive GPU apps. Nothing special but enough to make problem. PC just went black and rebooted itself. I immediately started to check potential problems and saw 100s if not 1000s of event logs for WHEA17. However, at that time the MOBO still had an old BIOS, so I went to update it (BTW: Armoury Crate is very bad at detecting new BIOS version, I had to manuall check).

After v1601 and PCIE native power management ENABLED, WHEA17 started pouring in soon after the Windows logon. After PCIE native power managemet feature was DISABLED, event logs are clean. Also no more issues with running a PC...

[ozi_SLO]

Hm... No, issues are still present.
Without any serious event log entries, now PC is either freezing or getting screen blank. If blank, I can see my Bluetooth peripherals gone crazy, because it losts the connection. Manual hard reset is required.

I am playing around with BIOS setttings a bit, but can't be 100% sure I am doing any good.
What am I supposed to do? Waiting for some BIOS fix? What about GPU fix in terms on FW?

[STARRAIN_ROG]

Hi ozi_SLO,
Do you get freezing or getting screen blank on bios 1601 with bios all default settings? Do them also occur with PCIE native power management disabled?
Do you get them when running the specific apps? How often do them occur?
Do you use a GPU riser?
Thank you.

[ozi_SLO]

STARRAIN@ROG wrote:
Hi ozi_SLO,
Do you get freezing or getting screen blank on bios 1601 with bios all default settings? Do them also occur with PCIE native power management disabled?
Do you get them when running the specific apps? How often do them occur?
Do you use a GPU riser?
Thank you.

1) Last few lockups were as frozen screen. Best possible replication of the issue is, when running a basic 3D Mark test.
2) Yes, I ran tests again, with 1601 and BIOS All Default Settings (load optimized defaults) - PCIe native power management enabled; issue re-occurs
3) The same, PCIe native power managament disabled; issue re-occurs
4) YES, I use GPU riser

bios default, win logon, time stamp


3dfuture mark test, screen frozen

[ozi_SLO]

Here is another thing I noticed. I took some extra time for testing, with 1601 and BIOS optimized defaults:
1) IF PCIe native management is DISABLED; picture / PC freezes
2) IF PCIe native management is ENABLED; PC crashes and reboots (blank screen, reboot)

Bottom line, PC is not usable at all. And I don't even play games. I decided (years after my notorious gaming era) I'd build myself something nice again. For a hobby.
I could however, try without a GPU riser card. But only if asked for it and If I get get some proper feedback on how are we supposed to resolve this issue.

I cannot replace such mobo, they will not take it back on such phantom error. Can ASUS give a credit note if unit is under warranty? I'd replace it for Maximus...
I kindly ask for a suggestion for my (our) problem(s).

Thank you.