STARRAIN@ROG wrote:
Hi Grendel602,
Does random hangup, BSOD, and straight crash issues occur while running the specific apps? How often did them occur?
Does the WHEA 17 Errors only appear when you got hangup, BSODS, and straight crashes?
When install the graphics card in PCIEX16(G3), you don't have the WHEA 17 Errors and hangup, BSOD, and straight crash issues, but if you install the graphics card in PCIEX16(G5), the errors and issues occur again?
Do you also have the errors and issues with bios all default settings on bios 0707?
May I have the following information?
- the serial numbers of the motherboard and graphics card via PM
- Intel chipset version
- the brand and model name of RAM and PSU
[Please check the specific model name of RAM such as CORSAIR CMK16GX4M2R5133C20 (Ver 5.33)]
- OS version and OS build
Thank you.
Hangups and BSODS occur right after fresh WIN 11 install and the WHEA errors are constant on 0707 default settings. Problem exacerbates with anything GPU related.
Ive tried the following:
- disabling PCI-E link power state management seems to reduce the amount of WHEAs, but it still crashes under heavy load
- Next, I removed the GPU and ran the system off of the iGPU. No crashes, no WHEAs, running prime95 and cinebench without any
freezing whatsoever.
- Next, I set the top PCIE slot at gen 3 in bios same issue persists.
- Finally, plugging the GPU in the lower PCI-E slot works fine without issues. But now my ASUS 3090 TUF OC is running at PCIE 3 and
lower bandwidth this is a bandaid and not a fix.
Problem seems isolated to the top PCI-E slot. I tried reseating the card and still had the issue. Problem persists using a riser cable or
direct plug in.
I think this requires a BIOS update or chipset driver update. Clearly, the new Z690 with 12900K Alder Lake is experiencing comms
issues over the primary PCIE Gen 5 slot with RTX 3080 and 3090 GPUs. I have GEN 3 NVMIE Samsun 970 EVO's in the top two M2 slots.
When I swap all components back to my backup computer (Z390 Gigabyte Designare, 9900K CPU) I have zero issues and full
performance.
Event Viewer shows the following details
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus:Device:Function: 0x0:0x1:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_460D&SUBSYS_86941043&REV_02
Secondary Device Name:
And another similar issue that is PCIE related for INTEL PEG 10.
https://community.intel.com/t5/Processors/WHEA-LOGGER-ID17-help/m-p/1328866#M54659/////////////////
Product Model & S/N: ROG STRIX Z690-A GAMING WIFI D4 BIOS 0707 (serial M9M0KS1641905L8; part 90MB18K0-MVAAY0)
BIOS/FW Version Updated to 0707 (but also occurs on original bios out of box)
CPU: I9-12900K
Memory: Corsair Vengeance RGB PRO (2x16GB) DDR4 DRAM 3200MHz C16 Desktop Memory Kit - Black (CMH32GX4M2E3200C16)
HDD: Samsung 970 PRO (1TB) in first M2 spot; Samsung 970 PRO (2TB) in 2 nd M2 Spot
VGA: 3090 TUF OC Gaming
Power Supply: Main Gear Ignition 1000 Watt