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Rog strix z690-e gaming wifi q-code 53

Panell
Level 7
Hi,
I start the pc, it stops at q-code 53 (yellow led),
For a month everything worked fine, yesterday I have this problem.
I tested only one memory bank, same problem as q-code 53.
I tested the other memory bank, q-code 53.
The problem has arisen since I disabled XMP from the BIOS.
Excuse my english

Ram 32 Gb (2 x 16 Gb)
G.Skill F5-5600U3636C16GX2-TZ5RK
3,932 Views
13 REPLIES 13

STARRAIN_ROG
Customer Service Agent
Hi Panell,
Do you remember the bios version? Is it 1003?
Please also refer to the following link to clear coms.
https://www.asus.com/support/FAQ/1040820/
Thank you.

The BIOS is 1003.

XPhase3134
Level 7
Panell wrote:
Hi,
I start the pc, it stops at q-code 53 (yellow led),
For a month everything worked fine, yesterday I have this problem.
I tested only one memory bank, same problem as q-code 53.
I tested the other memory bank, q-code 53.
The problem has arisen since I disabled XMP from the BIOS.
Excuse my english

Ram 32 Gb (2 x 16 Gb)
G.Skill F5-5600U3636C16GX2-TZ5RK


I had similar problems with my z690-e after working for 20 days but I get error 55 not 53 (although they both are for memory issues). try all RAM slots with one stick at the time and run MEMTEST through BIOS. in my case A channels won't post or sometime post but will crash/BSOD after.

I sent my board for RMA to Asus and haven't heard back from them in 10 days.

STARRAIN_ROG
Customer Service Agent
Hi XPhase3134,
May I have the serial number and the RMA number of your motherboard via PM?
Thank you.

I replaced the G.Skill F5-5600U3636C16GX2-TZ5RK because they no longer worked with the Corsair CMT32GX5M2X5600C36, after 45 days a ram (16 GB) doesn't work, q code 55, it's the second time ram problems, cpu problem?

STARRAIN_ROG
Customer Service Agent
Hi Panell,
If you have reset cmos and tried other ram stick in each ram slot but it still stops at q-code 53, please send RMA for further examination.
Thank you.

STARRAIN_ROG
Customer Service Agent
Hi Panell,
The q code 55 is probably ram related.
https://www.asus.com/support/FAQ/1043948/
Have you reset cmos and tried another ram stick in each ram slot?
Thank you.

STARRAIN@ROG wrote:
Hi Panell,
The q code 55 is probably ram related.
https://www.asus.com/support/FAQ/1043948/
Have you reset cmos and tried another ram stick in each ram slot?
Thank you.




I did the Memtest test, two memory modules





STARRAIN_ROG
Customer Service Agent
Hi Panell,
If you have tried two memory modules, please send the motherboard to our RMA for further examination.
Thank you.