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ROG Strix Z490-e gaming realtek no audio from rear right 7.1 channel

Crishna
Level 7
hi guys,

i have a ROG Strix Z490-e gaming mobo, and i am using it with 4 cables output from the back pannel to my 7.1 speaker system. from the realtek audio console, i can test and hear a sound from all 6 speakers and the subwhoofer except the rear right channel. i tested/inverted output cables, as well as tester speaker cables. which confirms me that all cables are fine.

on a side note, i owned previously an asus rog strix z390-e mobo. all channel worked perfectly. i switched mobo past week, reformated from scratch with a USB stick, so i cleared all drives, nothing was kept.

i did formated 3 times so far. using driver version from asus download web site.

audio driver version : 6.0.8960.1
ui version : 1.14.221.0

if you have any suggestions, i'm all ears.

best regards. -FD
1,568 Views
1 REPLY 1

MoKiChU
Level 40
Hi,

Try with latest audio drivers :

You have an ASUS ROG SS3|DTS Sound Unbound motherboard, so :

You need Realtek Audio Drivers (UAD - ASUS ROG SS3-DTS MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx).

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.