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ROG STRIX XG27UQ g-sync compatible still not validated by NVIDIA

rafekj
Level 9
As above:
ROG STRIX XG27UQ g-sync compatible still not validated by NVIDIA and its been over 2 years now?!?!?!
There is a sticker on the box saying that its certified but until now no driver with validation/certification?

Any idea when (if) it's going to happen?
I have spent some money on this and I would expect it to be as promised.
899 Views
17 REPLIES 17

STARRAIN_ROG
Customer Service Agent
Hi rafekj,
If you only get artifacts in games, maybe the games are not fine tuned for display.
Could you please also try your pc with the other monitors?
Thank you.

rafekj
Level 9
i tried on non g-sync monitor and no artifacts visible...
also if I set my monitor to 100hz refreshing rate there is no artifacts either...

STARRAIN_ROG
Customer Service Agent
Hi rafekj,
Is the non g-sync monitor also over than 100hz refreshing rate?
Thank you.

rafekj
Level 9
No, it's just standard 60hz the other one. Unfortunately I have no access to another monitor with over 100hz.

STARRAIN_ROG
Customer Service Agent
Hi rafekj,
It seems the monitor is fine but the games, the system or the pc is not stable with higher refresh rate.
Thank you.

rafekj
Level 9
So you try to say that my 3 setups with 3 different motherboards, 3 different CPUs, 3 3 different GPUs, 3 different m.2 drives, 2 different RAMs and 2 operating systems all had same problem?

could you explain how is that even possible? my brother (unfortunately living in different country so cant test my monitor on his PC) has same board as my first one, same cpu as my first one, same system, gtx 1080 ti and msi monitor 165Hz anfd he has not experienced problem like mine on the same games i do.

STARRAIN_ROG
Customer Service Agent
Hi rafekj,
I understand you have tried different pc components setup, but it would be more clear if you can help to try your pc with another monitor with 144hz or 120hz if you also get artifacts with 120hz.
We have some suggestions for you.
Please backup your personal files and reinstall windows. Then, please install the graphics driver first and install only one game to give it a try.
If you still get artifacts, please try with another DP cable and another stable power supply.
Thank you.

rafekj
Level 9
I have no access to other monitor with refreshing rate 120 or over,
But I will try different DP cable and to reinstall windows as you suggested. Power supply I have is 1000w Corsair and it is stable unless you meant power supply for the monitor then I have no way to test it for stability or even try different one. I'll try these over the next couple days and let you know of results. Thank You.