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ROG STRIX G15 G513QY throttling in turbo mode

User387
Level 7
Hello everyone, the laptop has a periodic frequencies drops (throttling) the GPU drops to 300 MHz and the processor to 400 MHz in TURBO mode with the rear part raised for better access to air, the air holes are not closed.
Bios of the latest version 316, VBIOS too, all drivers of the latest version are downloaded from the ASUS website

https://ibb.co/MkwKd5v - FurMark demonstration

https://www.youtube.com/watch?v=um6-XM84rHw&ab_channel=Viper - game demonstration

https://ibb.co/5sCNCf1 - ArmouryCrat
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7 REPLIES 7

Alvez_ROG
Customer Service Agent
Hello
I need one log file to pass to R&D , please follow below step to cach log and provide a link, Thank you.
.plug in ASUS 200W adapter
.Download HWinfo and install app. Link: https://www.hwinfo.com/download/
.Launch HW info to open sensors and press start to log(as Pic)
.When symptoms occur, end to log

92474

Alvez_ROG
Customer Service Agent
test

Hey, Asus!
I have literally same problem with my g513qy
Pls help!
Here is my log file
https://drive.google.com/file/d/1C29XgW0b5JEjeVaJBQLA8Krg2eK-078x/view?usp=sharing

Hello Asus Support,

I got exactly the same issues on the G513 QY
I extracted the log files for your reference.
[HTML]https://drive.google.com/file/d/15HtkIdniviILOVmAoWd_sMYIQEK1-oZl/view?usp=sharing[/HTML]
This issue happened when I use TURBO mode, if it is in SILENT mode it's completely fine.

Adrenalin 22.5.2
Bios G513QY.311

Many Thanks! 😄

Hello ,

Same problem here , i saw few more topics about this subject and still asus give no answers , i will give it to warranty and get my money back because this is thermal throatle , it gets hot from anything , idle 70 C.

Same problem here with my laptop ASUS ROG Zephyrus s17 gx703HS,
i am exhausted with this laptop it can't have so many problems in less then one year

Falcon2_ROG
Customer Service Agent
nicola.ruglio wrote:
Same problem here with my laptop ASUS ROG Zephyrus s17 gx703HS,
i am exhausted with this laptop it can't have so many problems in less then one year


According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.