Rog strix g15 g513qy random reboot problem

[zerocom7]

it's my strig g15 g513qy problem kernel power 41 task63 random reboot
my bios v.311 and windows update lastest
how I fix it's problem ?

[ogologo]

Is this issue has been fixed? Would like to buy this notebook.

[hardwareman2k]

ogologo wrote:
Is this issue has been fixed? Would like to buy this notebook.

not at all, still got the random reboot no matter what you do

i've sold my laptop allready because it was crashing in the middle of my work

best regards,

[hardwareman2k]

After all those years asus is 100% aware that it's a hardware production fault with those laptops.... They won't admit it officially

[Gorinito]

Hi everyone, I read the entire thread about this issue. I have a Rog Strix G513QY with the same problems.
At first was working fine. It started to have problems when i updated the windows 11. Then started to have blue screen error with kernel security check failure. I made a rollback but it had no effect so I restore the system. Then started with the reboot issue (mainly idle) so I updated bios (current 318), vbios, graphic card drivers, chipset, etc. Installed Armoury Crate and setup the APU sPPT from 100w to 75w. It worked but there's a problem a couldn't fix. When I close de lid, after 5 seconds the laptop reboots, and when I open it again, there's a blue screen error (without details) and reboots again.
It isn't a power config because it's on suspend. Can anyone help me with this?
Thanks

[Falcon2_ROG]

Gorinito wrote:
Hi everyone, I read the entire thread about this issue. I have a Rog Strix G513QY with the same problems.
At first was working fine. It started to have problems when i updated the windows 11. Then started to have blue screen error with kernel security check failure. I made a rollback but it had no effect so I restore the system. Then started with the reboot issue (mainly idle) so I updated bios (current 318), vbios, graphic card drivers, chipset, etc. Installed Armoury Crate and setup the APU sPPT from 100w to 75w. It worked but there's a problem a couldn't fix. When I close de lid, after 5 seconds the laptop reboots, and when I open it again, there's a blue screen error (without details) and reboots again.
It isn't a power config because it's on suspend. Can anyone help me with this?
Thanks

If you have tried to restore the system but the condition remains the same, I would suggest you bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.

[Blake1]

Dear all,
BIOS 316 has been released on MyASUS, ASUS product support page and Windows update.
Please kindly update it.
Thank you.

[MyRyzenWorld]

Blake@ROG wrote:
Dear all,
BIOS 316 has been released on MyASUS, ASUS product support page and Windows update.
Please kindly update it.
Thank you.

Finally we can tell this saga came to its end, our Discord channel users reporting reboots being fixed with this update.

@Blake, thank you for all your work during this problem.

Good Luck to All!

[kenjis0308]

MyRyzenWorld wrote:
Finally we can tell this saga came to its end, our Discord channel users reporting reboots being fixed with this update.

@Blake, thank you for all your work during this problem.

Good Luck to All!

May the FORCE be with you all !!

[MyRyzenWorld]

Blake@ROG wrote:
Dear all,
BIOS 316 has been released on MyASUS, ASUS product support page and Windows update.
Please kindly update it.
Thank you.

Blake, any change log we can see for this Bios to understand what was the problem and what fixed?

Thank you!

[MyRyzenWorld]

Guys,

Please report results 🙂