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Rog strix g15 g513qy random reboot problem

Level 7
it's my strig g15 g513qy problem kernel power 41 task63 random reboot
my bios v.311 and windows update lastest
how I fix it's problem ?89953
180 REPLIES 180

Level 7

Please turn off the laptop (press and hold the Power button for 15 seconds until the Power light is OFF to force shut down ), then press and hold the Power button for 40 seconds to do CMOS reset. Re-install the battery (for removable battery models) and connect the AC adapter, then try to restart your laptop .