09-11-2021 08:19 PM
12-06-2021 11:13 PM
yes after uninstaling your GPU drivers usinng DDU software (in safe mode) , install the latest 12.12.1 amd driver form amd site ( which i recommend downloading it in advance) .
also make sure to do what blake said first before you try my solution, since he works for asus .
12-06-2021 01:16 AM
After installing the Bios 316 update, my laptop has had a random restart only once so far
but another problem is that the GPU RX6800M disappears during normal work, whether the charger is connected or not, and the GPU RX6800M does not appear again Only after restarting my laptop, I have reinstalled the GPU RX6800M driver again but this problem has not been resolved.
Please help to solve this problem
12-06-2021 11:22 PM
Little question, did you have crash/reboot during any of the incidents when dGPU "gone"? or this never caused a reboot/crash?
12-06-2021 06:15 AM
12-06-2021 02:13 PM
12-06-2021 10:28 PM
i have G713QY-K4007R, random rebooted only once when used 3dmax. I've uninstalled armoury crate to eliminate one cause, it's useless software. I've checked also Events and this was the error to my restart.
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
12-07-2021 03:53 AM
12-07-2021 05:59 AM
today is day 2 since i've worked on my laptop from morning... like 6 hours of Premiere Pro exporting and 3dsmax rendering and still no reboot.... since i've uninstalled Armoury Crate no problemos so far :).... keep you up to date
12-07-2021 06:21 AM
im afraid its not crate fault since we had these reboots on a freshly installed windows without crate installed on bios 315.
also ,sadly there are two people on discord have reported single random reboot on bios 316 + latest vbios, that is so far, unreproducible .
i suggest u install crate again and try to reproduce yours and keep us posted .
P.S: i am on bio 316 _ vbio 86018 , and i have no reboot so far , but for ppl who r concerned about this issue like me , i suggesst drop using ext. monitor for now for any purpose just for the sake of testing the new asus bios and report back any reboot they encounter , we might gather enough intel to figure out what is wrong this time ,since it is hard to reproduce . thank u
12-08-2021 08:15 AM