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Rog Delta PS4 problem

Level 7
Recently the left speaker of my rog Delta stopped working on ps4. It was working about one to two weeks ago. For about 2 seconds after i plug it into the PS4 the left Speaker stops working and I can only hear sound from the right speaker of the headset. The headset works perfectly fine on PC.
I uptated it to the newest version (0141) with armoury crate and I have also tried older versions. None is working.
I haven't heard anything from support for almost a week.

Thanks for your help.

Level 10
Hello XToxic124X,
May I know where did you report this issue?
Please PM me your SN or RMA or Case no.
Thank you.

Hello Blake, thanks for your reply
*The Problem has already been resolved. The place were I bought it from is sending me a new one.*