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Replacement parts for ROG Theta and ROG Strix 500

bh3bh3_25
Level 7
Hi ROG Community.

Just want to know where I can get a replacement mic and cord for my ROG Theta and the cord for my ROG Strix 500. My region wasn't able to support me since I already lost the receipt. I had pest problems that damaged my cords and even my mic. =( If you help me, don't you worry because I'll be extra more careful with my stuff. 😄

Thanks in advance. 😮
1,282 Views
1 REPLY 1

STARRAIN_ROG
Customer Service Agent
Hi bh3bh3_25,

Sorry for late reply.
I'm afraid we doesn't sell the cords only and the warranty will not apply if:
-Damage caused to this Product(s) by you or any non-authorized third party.
-the damage is caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, or the abnormal use conditions;
Therefore, the pest damage may be not in our warranty range.
Thank you.