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PCIE problem with 2 card

tifo71
Level 7
Hello all,

Motherboard ASUS TUF B550plus
CPU : Ryzen 9 5900x
Sound Card : Creative Sound Blaster X AE 5 plus

I have a problem i have Sound card connected in PCIE x16_2 and usb3 PCIE card in x1_3 and my sound card don't work
but when i remove usb 3 card in pcie x1_3 and i leave sound card. My sound card works
but 2 card connected in 16_2 and 1x_2 orr 1x_3 don't work
do you have same problem ?

Bios updated and chipset drivers too.

do you have idea for fix this problem ?

Thanks for your help
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10 REPLIES 10

STARRAIN_ROG
Customer Service Agent
Hi tifo71,

Could you please share the product link or a photo of your USB3 PCIE CARD?
Thank you.