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New ASUS Rog strix g15 g513qy random reboots problem - idle and after closing a game

MyRyzenWorld
Level 11
Rog strix g15 g513qy advantage edition - random reboot problem -- I have brand new unit, arrived Sept 24, and I had random reboots in:

1. Idle / low workload
2. After gaming, once game closed, shortly after random self restart

Done complete windows 10 reinstall, installed ASUS certified by microsoft drivers for AMD/GPU, 2 days lasted until I had short battlefiled session, after closing BF, laptop rebooted itself.

Similar issues as reported by many users, in this thread and other threads:
https://www.reddit.com/r/ASUSROG/com...qy_reboot_fix/
https://www.reddit.com/r/ASUSROG/com...andom_reboots/
https://www.reddit.com/r/ASUSROG/com...dition_g513qy/
https://www.reddit.com/r/ASUSROG/com...andom_reboots/

Just example of some I found in google, probably many more people out there with this issue.

Now here interesting twitter discussion with hardware engineer:
https://twitter.com/sirsquishy79/sta...93816262266880

@blake@ASUS would appreciate your attention, lets get it fixed please for me and many other users.

P.S. To exclude defective RAM, I even bought new RAM, and it didn't solve anything, I tried different AMD/ASUS driver versions for GPUs, nothing, helps, in best case, you would not see reboots for few days and then it comes back.

Thank you!
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1 REPLY 1

Blake1
Level 10
Hi there,
This post is closed due to duplication.
The discussion of this issue will be continued in below thread.
https://rog.asus.com/forum/showthread.php?125665-Rog-strix-g15-g513qy-random-reboot-problem
Thank you.