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[MUST READ Before posting in this section]

Level 12
Please follow the rules stipulated below if you wish to post in this section:

1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and:
a. You have not heard back from the customer service team for over 5 business days
b. You are unsatisfied with our service or RMA
c. RMA replacement received not working or still with the same issue(s)

2. Please DO NOT post the following topics in this section, they will be deleted:
a. Sponsorship or marketing material
b. Game promotion/redemption
c. Product rebates
d. Product availability or pricing

3. To make our service more efficient, this is not a section for discussions. Only admin, moderators, and the person who created the thread can reply.

4. Your thread(s) may be moved into this section by admin or moderators if the best person to help is dedicated to this section. Please do not create duplicate threads elsewhere, they will be merged or deleted.