10-06-2021 04:05 PM
11-14-2021 09:39 PM
11-15-2021 01:27 PM
STARRAIN@ROG wrote:
Hi turktiger,
Sorry to bother you so many times. I'm sorry the lag and the display issue is not easy to understand only with words. In order to avoid any misunderstanding, I need a video for further checking and ask for the suggestion internally.
Thank you for your video again.
You only recorded the tv this time, may I double confirm when the lag issue occurred on tv, the video on the laptop was playing smoothly?
Also, I'm afraid I don't see the screen issue as you mentioned "The leds in the lower right part of the screen started to shine in the black background, and the ones in the other part began to glow dimly". If it can be seen in the video, could you please tell me the occurrence time of the video?
Thank you.
11-15-2021 10:15 PM
11-21-2021 01:45 AM
STARRAIN@ROG wrote:
Hi turktiger,
I've consulted our tech team bout the miracast lag issue. The message "Miracast not Supported by Graphics Driver" will no affect the miracast connection. It is common on AMD/intel/NVIDIA graphics card in dxdiag.
Also, as the information you mentioned “Miracast: Available, with HDCP�, it means miracast is supported.
However, after updated MTK Wifi Driver V3.00.01.1207, our internal tech team cannot reproduce the lag issue, but it is related to network quality and miracast connection.
May I have the following information?
- OS version and OS Build(Please enter Settings-> About -> Windows Specifications to capture a screenshot.)
- Besides LG UJ630V, the other TV models you tried and that have the lag issue.
- the brand, model name and the firmware version of your router(AP)
- the distance between your G513IH and the router(AP)
- Is there any barriers between your G513IH and the router(AP)? for example cement walls or wood walls, what is the thickness of walls?
For black background shinning issue, it seems not clear in the photo, could you please provide a video about it?
Thank you very much.
11-21-2021 11:00 PM
11-23-2021 08:09 AM
STARRAIN@ROG wrote:
Hi turktiger,
Thank you for your reply.
May I double confirm the following items?
1. Could you please capture a screenshot in Windows Specifications?
2. Are the model name of the tv LG 55NANO80VNA and LG UJ 630V? Or you only have tried one tv LG UJ 630V?
3. 2 METRES > Is it the distance between your G513IH and the router(AP) or the distance between your tv and G513IH laptop?
5. There is no barrier or anything else between TV nad Laptop > Is there any barriers "between your G513IH and the router(AP)"?
Thank you so much.
11-23-2021 07:04 PM
11-24-2021 04:40 PM
STARRAIN@ROG wrote:
Hi turktiger,
I'm sorry I check with you so many times.
The screenshot you provided seem Device Specifications and not Windows Specifications.
I didn't see there is the router in the previous 2 videos, so I want to double confirm whether the distance and barrier information is between your laptop and the router(AP).
However, I'll report them to our tech team first.
Thank you for your reply.
11-24-2021 09:38 PM
01-05-2022 12:07 PM