07-21-2021 12:05 AM
10-05-2021 09:03 PM
10-06-2021 04:32 PM
10-13-2021 12:54 AM
AndAbel wrote:
STARRAIN@ROG,
I reverted back to 1802 and initially it posted the first time without the white light getting stuck. I set the command rate at 1t because thats what I had my previous RAM at but the RAM would not boot with 1N so I had to clear the CMOS again. It got stuck on white on the first attempted post after this second clearing of the CMOS so I had to hit the reset button. It then posted normally and I was able to set up the bios from there. It now boots normally every time and is perfectly stable as far as I can tell @3400mhz C14 but 2N/T for the command rate.
It never gets stuck on white besides that one time after I had to re-clear the CMOS.
11-17-2021 07:39 AM
STARRAIN@ROG wrote:
Hi AndAbel,
I'm sorry after consulted our tech team, the Mem_LED is orange and the VGA q-led is white if there is any issue.
Could you please refer to the manual and check is the Mem_LED or VGA q-led on while no boot after updated 1902 or1903?
https://dlcdnets.asus.com/pub/ASUS/m..._UM_V2_WEB.pdf
If the VGA q-led is on and no boot, please refer to the instructions in the following link.
https://www.asus.com/support/FAQ/1042678
Thank you.
10-07-2021 12:42 AM
10-14-2021 10:47 PM
11-17-2021 06:53 PM
11-18-2021 07:15 PM
STARRAIN@ROG wrote:
Hi AndAbel,
I'm not sure memok lights would get stuck on white you mentioned is Mem_LED or VGA q-led. The Mem_LED is orange and the VGA q-led is white if there is any issue.
Could you please refer to the manual and check is the Mem_LED or VGA q-led on while no boot after updated 1903?
https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/ROG_STRIX_Z390-E_GAMING/E14841_ROG_STRIX_Z390-E_GAMING...
May I have videos about the following conditions(including bios setting screen)?
- When running 1903 with the old RAM G.Skill F4-3200C16D-32GTZKW whenever you changed the TPM from firmware to discrete, the boot would initially fail and then it would automatically set itself back to firmware and boot normally.
- The default TPM setting is discrete but with new RAM G.Skill F4-3200C14D-32GTZR won't even post with 1903.
Thank you.
11-21-2021 09:03 PM