10-25-2021 03:49 AM
12-01-2021 06:26 PM
12-02-2021 02:59 AM
STARRAIN@ROG wrote:
Hi Alf-life,
May I double confirm you didn't open the laptop and only use the original ram and hard drive?
Do you still use bundled OS or install OS by yourself?
Do you mean cannot open nvidia control panel with Nvidia driver V27.21.14.6235?
Is OS version and OS build still Windows 10 Home 20H2 19042.1288?
Thank you.
shaunboy wrote:
2021-11 Update for Windows 10 Version 21H2 for x64-based Systems (KB4023057) installed yesterday and it hasn't crashed today. I will see during the rest of the week if the laptop crashes.
Thanks,
12-02-2021 01:43 PM
Alf-life wrote:
Hello Starrain!
I did not open the laptop and I'm not going to. All is origin and it has warranty.
I still use bundled OS updated to Win 11 home 10.0.22000.
The nvidia control panel crashes with driver from ASUS V27.21.14.6235. I have sent you a link on short video how it happens in DM. It's ok with the latest driver from nvidia v497.09
Same was with me. After I followed these instructions I was able to play up to 5-6h but then suddenly every game started to crush again. Maybe you get lucky.
12-02-2021 02:20 PM
12-02-2021 07:24 PM
12-03-2021 09:44 AM
STARRAIN@ROG wrote:
Hi Alf-life,
Thank you for your reply.
Did the nvidia control panel crash with driver V27.21.14.6235 after updated to win11?
After updated win11 21h2 22000.348(KB5007262), the games still crash within 5-30 mins? or you can play up to 5-6h?
In order to check with the clear conditions, please backup your personal files and then reset the system.
https://www.asus.com/support/FAQ/1013064/
After reset the system, please follow the steps below to see if the game still crash within 5-30 mins and the nvidia control panel still crash.
1. Please make sure windows update all up to date.
2. Please enter update center to update Armoury Crate UWP V4.2.12.0. If there is any notice ask for restarting the device, please follow the notice to restart.
3. Please make sure iGPU mode in Armoury Crate is "turn off". Please don't select auto.
4. Please update NVIDIA Graphic Driver V27.21.14.6235 and AMD Graphics Driver V27.20.14044.4001 from our support site.
5. Please "only install one game" first and change game display from full screen to windowed mode.
Thank you.
12-05-2021 05:45 PM
12-06-2021 07:26 PM
12-02-2021 07:24 PM
12-16-2021 11:31 AM
STARRAIN@ROG wrote:
Hi shaunboy,
After updated KB4023057, did system freeze or Starcraft 2, Shadow of the Tomb Raider game crash? How long did you play the game and it crashed this time?
If it still occurs, may I have a video?
If the temperature get high in performance mode, please select turbo mode in gaming.
Have you opened the laptop and change or add ram and hard drive?
Do you use bundled OS or install OS by yourself?
Is the OS Windows 10 Version 21H2 19044.1387?
Thank you.