I have requested for ASUS RMA is there any way to expedite the process?

[king_tom]

I have requested for ASUS RMA is there any way to expedite the process? It has been 4 days since my rma product arrived at their repair center and they still had not looked at it, I am very urgent with the product because it is supposed to be a gift for someone elses:(

[pndiode]

Nope!

Have patience. Everyone realizes you are the only one whom has done an RMA. Give ASUS Company at least 15 to 20 days after receiving your RMA. ASUS Company is constipated like many other companies (post-Covid-19 ERA).

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[cl-Adrian]

king tom wrote:
I have requested for ASUS RMA is there any way to expedite the process? It has been 4 days since my rma product arrived at their repair center and they still had not looked at it, I am very urgent with the product because it is supposed to be a gift for someone elses:(

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow it, I would be more than glad to help provide a resolution to this case. Please PM or email me with the below details so I can work with related personnel to get this straightened out.

Product S/N:
RMA #:
Complete Shipping Address:
Full name:
Phone#:
Email:

My email is cl-adrian@asus.com.: