12-09-2021 07:20 PM
Hi all,
For WHEA 17 error, our tech team have reported it and co-work with Intel.
If there is any news, I'll keep updated.
Thank you.
12-20-2021 01:53 PM
Medwynd wrote:
To follow up on my original post, I have had zero loss of functionality from the drive ever since I changed the power profile to the high performance setting. It has been over a week now with no issues. Zero other settings, either in windows or in the bios were made. No drivers were changed in that time period. No firmwares updated. Some games were installed but that was the only change besides changing the power profile.
03-13-2022 12:19 PM
Falkentyne wrote:
Silentscone, I'm getting the exact same WHEA error.
It doesn't cause crashes or instability. It's always in "7AB4" ID.
This points to the "NVM Express driver", by searching for the matching ID in device manager.
I mentioned this to Shamino before. The common factor is this seems to be happening to most/all systems with Western Digital SN850 drives + Asus Z690 boards.
Setting the drive to "Gen 3" on the dimm_2 stops all of these WHEA errors.
03-18-2022 02:20 PM
03-31-2022 02:43 PM
04-29-2022 06:31 PM
Makdaddy wrote:
Thank you so much brother. I must mention i use Asus Rog Strix Z690-A Motherboard. It's DDR4 with intel 12600K cpu. You are right i have the WD SN850 and same thing happened. I must mention that on BIOS 1003 i just turned off VDM off and that was it. Today i updated to 1304 and problem was back. This time i used default motherboard setting but turned the GEN 3 option as you mentioned and voila. So far all good. I will update if there is anything.
12-18-2021 03:23 PM
12-19-2021 02:32 AM
Wrathier wrote:
OMG I'm so happy I found this post. I use an ASUS STRIX Z690 -F Gaming Wifi with a 1TB WD SN850 as main drive.
My other drive a 2TB Samsung 960 PRO m.2 has been acting up in different ports on the mobo. For example I get the exact same WHEA error:
Source: Microsoft-Windows-WHEA-Logger
Description: A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Device Name:PCI\VEN_8086&DEV_7AB4&SUBSYS_86941043&REV_11
As I'm dealing with random crashes, bsods etc etc I have removed the drive today fearing it might be broken. I think now that it has to do with BIOS/drivers due to others having similar issues and a fix will soon come. Perhaps ASUS are already working on it or perhaps they see this posts.
Another thing I couldn't do before removing the drive was copy large amount of data from my SN850 to my Samsung or vice versa. It would just stop at 0% transferring and the error would come.
There seems to be some serious bugs to sort out on this new platform. That's a little annoying honestly.
12-19-2021 09:29 AM
Falkentyne wrote:
This precise WHEA error (Device ID 7AB4) can be fixed by setting PCI Express Native Power Management---to disabled in the advanced PCI Express settings.
It's unclear at this point if this is a BIOS issue, a windows issue or a chipset issue. I do not know if it will address other errors.
12-19-2021 10:57 AM
12-19-2021 11:57 AM
JeffroMan wrote:
I too am getting numerous corrected hardware errors reported by the WHEA Logger. I am running the latest Windows 11 update. Z690 Maximus Hero with 0803 BIOS and the latest chipset driver from Intel posted on the Mobo's Asus support page (version 10.1.18838.8284).
This occurs whether if I'm overclocking the cpu or not / XMP enabled or disabled. My error message always refers to PCI Express Root Port #2, hardware i.d. 7ab9, vendor 8086 which is Intel. These errors do not seem to be causing any problems.
For my boot drive I am using a Samsung 980 Pro NVME SSD installed in the M.2_1 socket (the one next to the cpu socket). I received those errors before and after I updated the firmware on that drive. I've been receiving those errors before I was using Intel Rapid Storage. Now I'm using Intel Rapid Storage and how often I get that error has not seemed to change.
I've noticed after restarting Windows 11 the amount of these errors is considerably less than after turning on the system after it's been off. Chipset driver issue, BIOS issue?
Also does anyone know how I can determine what the system is using the PCI Express Root Port #2 for?