Hello fine people,
I've had a debate with ASUS support Scandinavia regarding a used GTX 1080Ti I purchased a few months ago.
The card was working like a charm when I bought it but stopped working after approximately 3 months of use. The problem is, the warranty ran out exactly 1 month before it broke down - on the exact date. No signal, no BIOS detection, but lights and fans are running just fine.
Upon contacting ASUS support I was told there was nothing they could do since the card was purchased in another region. So, I asked which region in order to reach out to them instead and have my problem solved but they wouldn't say. Obviously I'm not quite settled with that and do feel like Scandinavian clients might be left entirely on their own by using something as basic as eBay to purchase products from ASUS, even when, like in this case, the product was purchased on a Danish eBay-owned company, which is the country I'm located in.
The ASUS GTX 1080Ti ROG STRIX 11G Gaming is above pricing cause it's just a bloody good card. I like it and I want it to work.
So, what to do ?
Is there a place I can send my card to for a repair or how does that work in terms of ASUS ROG products ?
Are Scandinavian ASUS clients really out of options for repairs leaving them with trash in case an expensive product breaks after warranty ?
Looking forward to hearing from you.
Thank you for your time.
Regards,
McAwkward
