03-07-2022 11:08 PM
03-08-2022 06:35 PM
03-11-2022 10:36 AM
STARRAIN@ROG wrote:
Hi praqoon,
Do you mean it is no response if you select your custom profile "EXIS" or "Gaming Mode"?
May I have the model name of your graphics card?
Thank you.
03-13-2022 07:41 PM
03-15-2022 01:06 PM
STARRAIN@ROG wrote:
Hi praqoon,
Thank you for your reply.
May I have the following information?
- the serial number of your graphics card via PM
- the VGA driver version
- the OS version and OS build
- the brand and the model name of your CPU, motherboard, ram, PSU and OS drive
* If you use our motherboard, please also share the serial number via PM and the bios version and the bios settings
*Please check the specific model name of ram such as Kingston KF453C20RBK2/16
Thank you.
03-15-2022 06:43 PM
03-30-2022 02:27 AM