cancel
Showing results for 
Search instead for 
Did you mean: 

GL731GW Battery Drains to 0% while shut down

Stefan_Deotsche
Level 8
Hi,

Recently my GL731GW started to loose power again when it is shut down. Not all the time but maybe every 3rd time I put it away with 78% charged and next morning it is at 0%. I checked all the power settings, disabled fast start up or hybrid sleep or whatever the current name of those is. (I couldn't find suspended stand by. Anyone knows the current name of it and how to disable it).

Anyway - because it is happening inconsistently I guess it is a windows 10 problem or maybe a driver problem. But it would be weird if a driver could prevent a PC from properly shut down. My question is: Has anyone the same problem or does anyone know how to shut down windows 10 without pressing the power but for 15 seconds to kill it? Thanks.
7,726 Views
10 REPLIES 10

STARRAIN_ROG
Customer Service Agent
Hi Stefan Deotschel,
Did it also show OneDrive was still syncing?
Could you please uninstall OneDrive and then check if battery drains after shutdown?(Please make sure the power indicator is off after clicked shut down and then closed the lid)
Thank you.