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GL703GE Touchpad frustration

Level 7
Not sure if this is the right place for this, but...

I have had my GL703GE Laptop for a while now but have only recently started using it more (I had a lot of issues with the battery and just didn't want to bother with it anymore because the issue was never fixed after sending it in multiple times), but I really, really hate the touchpad. It becomes unresponsive and can be really difficult to use after extended periods of use. I have messed with the settings in windows and in games that I play but it doesn't seem to help. I think it is due to the overly smooth surface.

So, I was thinking about putting a matte skin on it but I don't want to ruin my laptop and I don't even know if they make skins for this laptop. Has anyone tried to skin their touchpad? If so, where did you get it from? Has anyone else had issues with their touchpad? Thanks for any advice or help.

Level 9
Hello ThatDmnKyle,
May you check if your BIOS and windows are up to date
and record a video of the issue?
It needs to include your finger gesture on the touchpad and the pointer reaction on the screen.
Thank you.