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GA503 ASUS System Control Interface v3 driver prevents Windows 11 to update

cablebox
Level 7
I was trying to update Windows 11 on my GA503 to Insider Preview 22523.1000, and the error code 0x80070002 was reported.

By using the diagnose tool provided by Microsoft, I found that it's a driver from ASUS cause the issue:

Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0x80070002 - 0x50015
DISM Driver Manager: PID=5684 TID=16072 Failed to import driver package asussci2.inf'. - CDmiDriverStore::Import(hr:0x80070002)

This 'asussci2.inf' is the driver for ASUS System Control Interface v3.

Also tried to switch between several different versions of this driver, V3.0.15.0, V3.0.19.0 and the latest V3.0.21.0, the this issue remained anyway.
5,692 Views
3 REPLIES 3

ZaggyzGER
Level 7
Have the same problem.
Cant install Win 11, the update fails at 59% where the screen is all blue.

I got the code "0xc1900101"
I found here a similar thread:
https://answers.microsoft.com/en-us/windows/forum/all/help-unable-to-install-windows-11-error-0xc190...

Seems to be indeed the asussci2.inf-file

Anyone can help?

I just installed Win 11 :cool:

Go to device manager and uninstall the "Asus System Control Interface V3"

The update should finish now without an error.

Hope this helps!

Blake1
Level 10
Dear all,
Please refer to below link for this issue
https://www.asus.com/support/FAQ/1047338/
Thank you.