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G733GX not starting up

raptorzero5
Level 7

‎04-28-2022 04:37 PM

Need help on a G733GX that doesnt start at all. After I press the power button, only red backlit lights on keyboard then it turns of again.

This happened after a request of MYAsus to restart the laptop*
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Alvez_ROG
Customer Service Agent

‎04-28-2022 11:05 PM

Hello
I want to provide a short-term solution for you, please disconnect AC charger , than try to press power button over 25 secs , this step will reset EC.
After long press , than try to press power button to wake up laptop again.
May I know any message before My ASUS request you to reboot? Such as update bios or other driver ?
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