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Claymore II Missing Pieces and Dongle Pairing Question

pktmobrien
Level 7
I bought a used Claymore II and it had more missing parts than I cared for and didn't know how many pieces were missing till I received it.

It is missing the Left Keyboard Cover. The right Numpad Cover. Magnetic Wrist Rest. And most importantly the 2.4Ghz dongle. I can survive without the others but really need the 2.4Ghz dongle for the keyboard. The keyboard is not able to firmware update till I have a working dongle. Is there anyway for me to obtain these parts? I searched ASUS store and nothing. The closes is an aftermarket wrist pad.

Also, Do you know if I buy a ROG Chakram mouse, can I use that dongle to pair both the keyboard and mouse?

I don't see a way to run pairing on Asus Products for one dongle and multiple components. Logitech has a dongle pairing device/software that I can pair multiple devices to one dongle but didn't see a similar option to ASUS products. This is relevant if I buy the ROG Chakram and try paring the keyboard to that dongle along with the mouse.
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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent
Hello, pktmobrien.

Could you provide the serial number of the ROG Claymore II to me via PM?

Thank you.
Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience.‌‌‌‌ 🙂