cancel
Showing results for 
Search instead for 
Did you mean: 

Claymore II Missing Pieces and Dongle Pairing Question

pktmobrien
Level 7
I bought a used Claymore II and it had more missing parts than I cared for and didn't know how many pieces were missing till I received it.

It is missing the Left Keyboard Cover. The right Numpad Cover. Magnetic Wrist Rest. And most importantly the 2.4Ghz dongle. I can survive without the others but really need the 2.4Ghz dongle for the keyboard. The keyboard is not able to firmware update till I have a working dongle. Is there anyway for me to obtain these parts? I searched ASUS store and nothing. The closes is an aftermarket wrist pad.

Also, Do you know if I buy a ROG Chakram mouse, can I use that dongle to pair both the keyboard and mouse?

I don't see a way to run pairing on Asus Products for one dongle and multiple components. Logitech has a dongle pairing device/software that I can pair multiple devices to one dongle but didn't see a similar option to ASUS products. This is relevant if I buy the ROG Chakram and try paring the keyboard to that dongle along with the mouse.
721 Views
1 REPLY 1

Jiaszzz_ROG
Customer Service Agent
Hello, pktmobrien.

Could you provide the serial number of the ROG Claymore II to me via PM?

Thank you.
sharing complete hardware info & software config details will help us better understand the issue 🙂