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Can't Install VBIOS update in Asus Advantage edition (G513QY)

sathish5470
Level 7
Hello,

A new VBIOS update (Version 86018) has been released by Asus for G513QY and G713QY.
However when I click the installer nothing happens.
It seems many other users are also facing the issue.
I checked Event viewer and it shows .NET error.
Can someone report this to the Asus Tech team? Thanks !
589 Views
44 REPLIES 44

Blake@ROG wrote:
Hello AYM576,
Thank you for the video.

Dear all,
May I know if you are all using Win11 and you couldn't install VBIOS?
Thank you.


Using Windows 11 Home and can't install new vbios.

Blake@ROG wrote:
Hello AYM576,
Thank you for the video.

Dear all,
May I know if you are all using Win11 and you couldn't install VBIOS?
Thank you.


Yes I using windows11

on fresh installed windows 10 too, new VBIOS installer.exe does not work. when I click on it nothing happens. reinstalled windows 10 twice to double-check the issue was not the windows.
I suspect it might have to do with armoury crates recent update which was for firmware setting it in stone

Blake@ROG wrote:
Hello AYM576,
Thank you for the video.

Dear all,
May I know if you are all using Win11 and you couldn't install VBIOS?
Thank you.


Hello Blake.
I am using win 10 pro and can not install vbios 86018.
My bios is 316.

Blake1
Level 10
Dear all,
May I double check with you if all of you have installed
AMD graphic driver V27.20.22001.19001already?
Thank you.

Blake@ROG wrote:
Dear all,
May I double check with you if all of you have installed
AMD graphic driver V27.20.22001.19001already?
Thank you.


Downloaded via MyASUS and installed. VBIOS failed to update both before installing that driver and after.

edit: Just to check, here's the SHA256 of the downloaded driver:

dfe2a1a4c73563c2c6c4605fec861edd3e703fb562310189b20b13228aa70c31 Graphic_DriverOnly_ROG_AMD_J_V27.20.22001.19001_24339.exe

Also on a fresh (non-OEM) install of Windows 10 and have the same issue of Installer.exe not loading.

Have installed Armoury Crate, My Asus and AMD graphics drivers (although need to confirm the version).

I am getting a KernelBase.dll error in Event Viewer on start of Installer.exe. I can send logs later today.

greetings,

same issue here.
i bought a few months ago the G15 AE without OS.
since the 6th of December i do several clean installs with windows 10 and windows 11, 64 Bit latest version.
i try the Graphic_DriverOnly_ROG_AMD_J_V27.20.22001.19001 as recommended here in the topic without any success.
i try the latest whql and the latest optional driver from amd.
i had netframework errors in my eventlog and try scannow, dism repair, re-install netframework etc.

we can't install VBios because this reason (maybe)

Please see the logs from the two errors I receive.

Log Name:      Application
Source: .NET Runtime
Date: 10/12/2021 3:19:19 pm
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-*******
Description:
Application: Installer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.DirectoryNotFoundException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean)
at System.IO.StreamWriter.CreateFile(System.String, Boolean, Boolean)
at System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32, Boolean)
at System.IO.StreamWriter..ctor(System.String, Boolean)
at System.IO.File.AppendText(System.String)
at .main(System.String[])


Event Xml:



1026
0
2
0
0
0x80000000000000

1152


Application
DESKTOP-*******



Application: Installer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.DirectoryNotFoundException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean)
at System.IO.StreamWriter.CreateFile(System.String, Boolean, Boolean)
at System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32, Boolean)
at System.IO.StreamWriter..ctor(System.String, Boolean)
at System.IO.File.AppendText(System.String)
at <Module>.main(System.String[])







Log Name:      Application
Source: Application Error
Date: 10/12/2021 3:19:19 pm
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-*******
Description:
Faulting application name: Installer.exe, version: 9.0.1.1, time stamp: 0x618392f0
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1348, time stamp: 0x76fcd692
Exception code: 0xe0434352
Fault offset: 0x0000000000034f69
Faulting process id: 0x8f0
Faulting application start time: 0x01d7ed6c569feafd
Faulting application path: C:\Users\*****\Desktop\Installer.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 729b9fdd-d458-4bd4-ba51-6f269c9b1134
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
0
2
100
0
0x80000000000000

1153


Application
DESKTOP-*******



Installer.exe
9.0.1.1
618392f0
KERNELBASE.dll
10.0.19041.1348
76fcd692
e0434352
0000000000034f69
8f0
01d7ed6c569feafd
C:\Users\*****\Desktop\Installer.exe
C:\Windows\System32\KERNELBASE.dll
729b9fdd-d458-4bd4-ba51-6f269c9b1134