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Brand New Rog Strix 4090 oc with one bad fan

joshuag
Level 7
How can I get a fan replacement for my 4090 strix it has one bad fan with internal clicking I can replace it myself mailing it all the way and paying for postage is crazy on a brand-new card and I would like to not have to just return it to BB over a 17$ fan how can I contact someone at Asus that can just approve sending me one fan lol.
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2 REPLIES 2

STARRAIN_ROG
Customer Service Agent
Hi joshuag,
I'm afraid we don't sell fan spare parts separately and if you disassemble the graphics card probably will cause damage and it will void warranty.
If you bought it recently, please consult the retailer within their return window policy.
Thank you.

I will return it to BB and never buy another Asus product what a waste of time to buy a 2k card with no customer service from a company.