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Brand new ROG Flow X16 - 1000's of WHEA event 17 errors - Event log details...

littlebloke
Level 7
Hi,

I think i'm going to have to retun this device, as I can't find any clear solution to this issue.

I'm getting litterally 1000's of these errors. The laptop is frequently stuttering. Having searched the internet I've seen it suggested that I disable PCI Express > Link State Power Management. I have done this, and the issue persists. All drivers are up to date and so is the BIOS.

Details posted in the event log are below - Can anyone suggest a solution before I return the thing?

Thanks.

-------


Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 10/11/2022 16:44:58
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer:
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x2:0x4
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_1022&DEV_14B8&SUBSYS_1F921043&REV_00
Secondary Device Name:
Event Xml:



17
1
3
0
0
0x8000000000000000

86940


System
LittleLappy



4
{00000000-0000-0000-0000-000000000000}


0xdf
4
0x101
0x406
0x10
0x0
0x2
0x4
0x0
0x0
0x0
0x0
0x1022
0x14b8
0x30400
0x0
0x0
0x0
0x0
0x1100
00000000000000000000000000000000
PCI\VEN_1022&DEV_14B8&SUBSYS_1F921043&REV_00



12,608 Views
40 REPLIES 40

Did you try switching the sd card slot? i bought a 13th gen and it has the sd card in slot 2 so I wonder if they have an issue with their board designs as It seems to be an identical mainboard on the 22 and 23 MY