11-10-2022 08:55 AM
11-19-2022 02:53 PM
Falcon@ROG wrote:
Hi all
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.
11-23-2022 10:10 PM
littlebloke wrote:
Thanks Falcon, its appreciated.
Its a real shame, I absolutlly love the x16. But I really hope this is not an endemic issue and a solution can be found, because it makes a very expensive laptop something of a liability.
let us know if you are given any posible ways to resolve the problem, and also if i can provide any further information that may be of use 🙂
11-25-2022 04:34 AM
11-25-2022 07:57 AM
Falcon@ROG wrote:
Sorry for the late reply.
Confirmed by the technical unit, regarding the situation you reported, we would like to suggest you bring back your laptop to our repair center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience it may be caused.
11-25-2022 08:32 AM
Hodor wrote:
Here I wish you would share a bit of more information. What is exactly confirmed by the technical unit? What may be the fix - is it an issue with HW or SW? It would help sharing some more info's so anyone here can decide what to do with their unit. I read a lot about this in other forums and there is never any official details shared unfortunately.
I would prefer not sending the device in if it is not 100% sure it can be fixed by a BIOS/SW update.
For anyone who would like to try something that might help temporarily solving WHEA ID17 spam:
Today I tried to swap the Micron SSD from the left slot to the right slot (where the RAMs are located). That fixed it at least for me completely. It seems that there is a problem with the right PCIe slot above the WLAN card. Swapping it back to that slot brings back the WHEAs.
Could someone confirm this? My unit is the 601RW (Mini-LED unit).
11-25-2022 08:54 AM
Hodor wrote:
Today I tried to swap the Micron SSD from the left slot to the right slot (where the RAMs are located). That fixed it at least for me completely. It seems that there is a problem with the right PCIe slot above the WLAN card. Swapping it back to that slot brings back the WHEAs.
Could someone confirm this? My unit is the 601RW (Mini-LED unit).
11-27-2022 12:02 PM
11-18-2022 11:24 AM
11-23-2022 01:54 PM
11-25-2022 04:38 AM
Patch885959 wrote:
I don't see it in the thread the exact model, apparently there are 3 different Rog Flow X16 from 2022
Not sure if that laptop is like their other systems, but many of the AMD supplied bios are lacking up to date AGESA microcode.
https://rog.asus.com/forum/showthread.php?127805-ASUS-Zenith-Extreme-WHEA-17-errors-on-Windows-11
https://rog.asus.com/forum/showthread.php?113328-ASUS-X570-Event-17-WHEA-logger-warnings-fix-When/pa...