11-10-2022 08:55 AM
11-10-2022 10:48 AM
11-10-2022 07:17 PM
11-10-2022 10:35 PM
Falcon@ROG wrote:
Hi all
Thank you for your asking. Please kindly provide the information below so that we can better assist you.
1. What is the BIOS and system version you are currently using?
2. Regarding "frequently stuttering", may I ask what kind of operations were you using the laptop for? (play games? listen to music?)
3. When the problem occurs, is it connected to adapter for use or not?
4. Have you ever replaced the SSD yourself before?
Sorry for any inconvenience it may be caused.
11-12-2022 01:59 AM
11-13-2022 10:36 AM
11-16-2022 10:33 AM
11-18-2022 08:31 AM
littlebloke wrote:
Hi,
Just to add to this thread, issues persist here with the ROG Flow x16.
The PCI express root port reporting event 17s, is the one related to the Micron 3400 M.2.
I've had the device for 10 days and since it's within the return window have chosen to get a replacement. It's a PITA, but considering the cost of the unit I want to be sure I'm getting something that is not defective.
Thing is that it's causing the laptop to perform badly in some circumstances and crash in others, this is not acceptable for a device of this price and something that is going to be my workhorse for the next few years. If the next one has the same issues I'll get a refund. It's a shame as I absolutely love this device. The screen is just amazing.
The annoying thing about this issue is that there are posts everywhere but no clear solutions... Is it hardware/software or both? is the device defective or not? nothing seems to be clear. If this was understood a bit better, we'd know if to return the unit, wait for a patch (if its bearable) or whatever.
For what it's worth, these are the details:
1. - BIOS is 311 (was the same on 310), Windows 11 with the latest 22H2 update (auto updated when i was doing the initial setup of the device)
2. - Laptop issues occur randomly so it could be gaming, restarting the thing from sleep, or just doing desktop operations... for example BSOD while closing Adobe Acrobat.
3. - It is exhibited when the device is connected or disconnected
4. - The SSD has not been replaced
Image of event viewer showing detachment and re attachment of Power, and the Event 17s are just constant (up to 22! a second😞
and the XML output:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 16/11/2022 18:28:41
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer:
Description:
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus: Device:Function: 0x0:0x2:0x4
Secondary Bus: Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_1022&DEV_14B8&SUBSYS_1F921043&REV_00
Secondary Device Name:
Event Xml:
17
1
3
0
0
0x8000000000000000
95402
System
LittleLappy
4
{00000000-0000-0000-0000-000000000000}
0xdf
4
0x101
0x406
0x10
0x0
0x2
0x4
0x0
0x0
0x0
0x0
0x1022
0x14b8
0x30400
0x0
0x0
0x0
0x0
0x1000
00000000000000000000000000000000
PCI\VEN_1022&DEV_14B8&SUBSYS_1F921043&REV_00
Note that I have tried:
- The various available power modes available in AC
- Setting 'Link state power management' to OFF in the various power plans
- Completely resetting the device back to vanilla
- Doing every update I could find in Windows update, MyASUS and AC
- sfc /scannow and checkdisk commands in admin terminal window.
nothing done so far stops the events from occuring, but in some cases they are reduced. I still get random reboots, BSODs and momentary freezing on the desktop.
11-19-2022 02:48 PM
Hodor wrote:
Could you tell us if the issue is fixed with your new unit? I am also considering sending it back within my return period.
I just see a degredation of read/write speed of around the half at my SSD and MicroSD card compared to other review units. That would be definately a deal breaker to me. Spending that much of money for getting half speed is not acceptable.
01-03-2023 03:38 AM
Hodor wrote:
Could you tell us if the issue is fixed with your new unit? I am also considering sending it back within my return period.
I just see a degredation of read/write speed of around the half at my SSD and MicroSD card compared to other review units. That would be definately a deal breaker to me. Spending that much of money for getting half speed is not acceptable.