01-07-2023 03:55 AM
01-07-2023 04:19 PM
01-08-2023 03:05 AM
DragDay7 wrote:
Hi,
Assuming it happens with default bios settings - see this: https://youtu.be/oAau2PNjtM0?t=653
01-10-2023 03:35 AM
yk7777 wrote:
thank you i just re seated the rams and i just re thightened the screws from my dark rock pro 4 cpu cooler ...
lets see if this solves the issue, if yes i will give my feedback here in a few days
01-11-2023 01:05 AM
03-24-2023 05:06 AM
Hello, did you got a sulution for your problem? i have exact the same Issue here.
have Random Freezes (every 3-6hours) while playing PC see the .dmp file. The pc like stuck in a Deadloop i only can fix it with the Reset button.
Can someone help me please with the analyse of the File?
iIhave upgraded my hardware some weeks ago and upgraded my Windows from 10 to 11. After that the problems startet.
Temperature is OK, CPU is below 75°C and GPU is below 65°C
PC Specs:
Intel I9 13900k (new)
Alphacool Eisbaer AIO 420mm
Asus z790 Strix F (new)
64Gb DDR5 6000 (new)
Nvidia 3080Ti Asus Strix
1000W Be Quiet Dark Power Pro
What i have already tryed:
1. Removed The GPU driver with DDU and Reinstalled it.
2. Updated the Mainboard BIOS and Chip Set driver
3. Memory Test over 8 hours with no issues.
Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\LiveKernelReports\WHEA\WHEA-20230309-2147.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 22621 MP (32 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Machine Name: Kernel base = 0xfffff800`3ae00000 PsLoadedModuleList = 0xfffff800`3ba13450 Debug session time: Thu Mar 9 21:47:38.880 2023 (UTC + 1:00) System Uptime: 0 days 0:00:05.482 Loading Kernel Symbols ............................................................... ................................................................ ............................. Loading User Symbols Mini Kernel Dump does not contain unloaded driver list For analysis of this file, run !analyze -v nt!LkmdTelCreateReport+0x1d4: fffff800`3b865fa8 0f1f440000 nop dword ptr [rax+rax] 8: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details. Arguments: Arg1: 0000000000000007, BOOT Error Arg2: ffff92061aee3020, Address of the nt!_WHEA_ERROR_RECORD structure. Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 171 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 4984 Key : Analysis.IO.Other.Mb Value: 7 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 11 Key : Analysis.Init.CPU.mSec Value: 93 Key : Analysis.Init.Elapsed.mSec Value: 44658 Key : Analysis.Memory.CommitPeak.Mb Value: 91 Key : Bugcheck.Code.DumpHeader Value: 0x124 Key : Bugcheck.Code.Register Value: 0xe2c6eec0 Key : Dump.Attributes.AsUlong Value: 18 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 FILE_IN_CAB: WHEA-20230309-2147.dmp DUMP_FILE_ATTRIBUTES: 0x18 Kernel Generated Triage Dump Live Generated Dump BUGCHECK_CODE: 124 BUGCHECK_P1: 7 BUGCHECK_P2: ffff92061aee3020 BUGCHECK_P3: 0 BUGCHECK_P4: 0 PROCESS_NAME: smss.exe STACK_TEXT: ffffb18f`e2c6ee70 fffff800`3b7ff3c7 : ffff9206`1aee3000 00000000`00000000 ffff9206`1aee3020 000000ab`f2dffbc8 : nt!LkmdTelCreateReport+0x1d4 ffffb18f`e2c6f3b0 fffff800`3b7ff2be : ffff9206`1aee3000 ffffb18f`e2c6faa0 00000000`00000000 00000000`00000000 : nt!WheapReportLiveDump+0x7b ffffb18f`e2c6f3f0 fffff800`3b673475 : 00000000`00000001 ffffb18f`e2c6faa0 00000000`00000000 00000000`00000000 : nt!WheapReportDeferredLiveDumps+0x7a ffffb18f`e2c6f420 fffff800`3b59a112 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff800`3dbb7bdc : nt!WheaCrashDumpInitializationComplete+0x59 ffffb18f`e2c6f450 fffff800`3b23d9e5 : ffff9206`1ad90140 00000000`00000000 00000000`0000022c 00000000`00000001 : nt!NtSetSystemInformation+0x9c2 ffffb18f`e2c6fa20 00007ffd`d66f2514 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 000000ab`f2dffb68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`d66f2514 MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel.sys STACK_COMMAND: .cxr; .ecxr ; kb FAILURE_BUCKET_ID: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03} Followup: MachineOwner
04-14-2023 05:53 PM - edited 04-14-2023 07:34 PM
Having the EXACT same issue as this myself !
PRIME Z790-A WIFI - 13700k - DDR5-5600 G.Skill Trident (Approved vendor's list) - 3090 Ti Suprim X
I've gone through everything trying to diagnose this ghost, now ready to start swapping hardware.
Bios updated, system reload, settings changes.. still comes back randomly.. could be 30 seconds or could be 3 hours later.. tried removing and swapping USB peripherals, and everything under the sun. I'm going to start with brand new ram sticks, even though Memtest passed multiple times.. Then it's the motherboard I can only assume 😞 I don't want to have to RMA my board on my new build but I feel like I have no choice if the RAM sticks is not the issue. I've tried re-seating my CPU Cooler (Jay's two cents), ram sticks, GPU.. I start to get excited the problem is resolved then Bam... Frozen again..
*Can anyone from Asus chime in on this please?? I've been on computers since 1985 and a former technician servicing hundreds of computers and this has me baffled
This did not solve my problem yet unfortunately but I appreciate Jay from Jays two cents on YT.. might help some of you out there..
https://www.youtube.com/watch?v=oAau2PNjtM0&t=653s
04-15-2023 03:51 AM
OK, i fixed my issue... i used a Coolermaster PCIe 3.0 Riser cable in between the PCIe 4.0 Mainboard and GPU that caused these random Freezes.
so there are 2 solutions to fix that problem:
Remove the riser Cable and put the GPU direkt on the Mainboard. Or you can set the Motherboard PCIe In your Bios Settings to PCIe3.0.
Cheers!
04-17-2023 12:17 PM - edited 04-29-2023 10:56 PM
This did not apply to me but I appreciate the info.. I do not use a riser.
I just installed brand new ram sticks to rule that out as well as switching out all my peripherals. No freezing yesterday and I was on it for 8 hours+!! Thinking things are good and the pc just froze again out of nowhere this morning. Planning on running Aida64 stress tests, to see if I can see anything but I've been thinking this is a motherboard issue.. I've ruled out everything else I can think of thus far and I'm starting to find some bad reviews on my board unfortunately.. I"M TIRED OF DEALING WITH THIS - Runs perfect all the time until a random freeze..
04-29-2023 09:59 AM
Hello, I have a similar problem. The mouse and keyboard hang periodically, but the computer continues to work normally, it helps to pull out and insert cables into USB ports. Tried different USB ports, no help. All bios settings are default. Reinstalled Windows and updated all drivers, didn't help. Freezes occur at any time, randomly in idle and during the game. Sometimes the whole day works fine, and the next day several times in a row. Only mouse and keyboard freezes. There are no other USB devices. You have to constantly pull out and insert cables into USB ports. The computer itself does not freeze and a reboot is not required. The motherboard is the same Asus z790-e gaming wifi.