Intel Management Interface.. I downloaded and installed the latest version during bios update a few months ago.. however there was a NEWER version I did not have now a few months later.
This was the culprit.. no more issues
CCleaner has a driver scan function now.. download for free and check your drivers, I had a handful of out of date drivers, despite windows update, nvidia, etc
UPDATE: SPOKE TOO SOON FROZEN !!! ASUS KNOWS THEY HAVE A PROBLEM
NEVER SPENDING MY MONEY ON ASUS AGAIN..
I'm using version 22.214.171.1240v2 with BIOS 0812
I'm afraid of trying their new 1003 BIOS as I've heard it can fry components and possibly the entire PC, not to mention they will not warranty your board if you have issues after a BIOS update and this version will NOT allow you to roll back to a previous version because of some Bull S#!t WiFi law in Japan
Try "Sync All Cores" in BIOS to resolve the random freezing issue, as detailed in my following post.. so far it's working for me, so I don't have to run out and spend more money on another board right away.. even though I will one day just for piece of mind and and being more proud not to have the ASUS name in my personal rig anymore.. They can definitely afford to take better care of their customers and they are clearly choosing not to.
I should have been more clear.. I have the z790-A Prime Wifi so their may be differences in the versions of course.. however I understand the freezing issue applies to multiple motherboards from ASUS even back to z690 and prior. Honest advise.. I would not blow your money on the Hero board or any other ASUS board for that matter, especially for all the problems everyone is having with them right now.. If you want better quality check out the EVGA Dark Kingpin... z690 is only 399 right now for an $800 board TOP TIER QUALTIY and specs that can easily be flashed for 13th gen and blows any other board out of the water with the power phases, rotated socket and quality of capacitors etc.. not to mention great service.. If you want to spend that much you can consider their z790 Dark Kingpin or Classified edition. ASUS has great marketing hence their market share but quality and QC are down the toilet.. no way would I roll the dice with my money like that again.. Check out the specs of the EVGA z690 compared to any z790 and the EVGA z690 will crush it
POSSIBLE SOLUTION FINALLY:
Sync All Cores in Bios
- Advanced Settings - AI Tweaker
There is an option "Performance Core Ratio"
- Select "Sync All Cores"
= this is considered a type of overclock. However it just matches the voltage, etc. to all cores and prevents power fluctuations between the cores. I have actually noticed a significant performance increase in my FPS while gaming with the same temps as before with no adverse affects. This solution has solved many peoples random freezing issues at idle or under a low load, such as a web browser being open. I do still believe this is a motherboard issue from Asus but so far I have not had a freeze after doing this.
Another possible option I have heard of, is disable the c-state. I do not currently have instructions on this.
Even if this resolves my issue I will be avoiding Asus products in the future, do to the fact the quality and quality control and service has been going down the last few years and they are clearly just after our money now and don't care about anything else.. Here are two videos for a deeper explanation. Hope this helps
JayzTwoCents - YouTube - I'm sorry ASUS... but you're fired!
Gamers Nexus - YouTube - Scumbag ASUS: Overvolting CPUs & Screwing the Customer