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[MUST READ Before posting in this section]

Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...

Bahz by Level 12
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Need Help, after an expensive accident

Just upgraded my computer and finally got the parts together .Intel Core i9 9980XERampage Extreme VI EncoreMSI GeForce RTX 2080tiCorsair DDR4-2132 (1066 mhz) 64mb and all the rest of the bits and bobs. This is the 2nd time i`ve ever built my own pc...

Did Asus send me back a GPU that was sent in to be repaired?

I RMA'd my 2060 super that died. (PC wouldn't start) Asus sent me back a card that would crash and had constant purple artifacts. https://imgur.com/a/XWsOVmS So i go through the chat for a week and they agree i should RMA and tell me to start an RMA....

Asus strix vega 64

Send my Asus Strix Vega 64 in through the store where i bought it in Germany on the 13th of March.I haven't gotten any clear solution provided yet, only thing i have heard is that they are waiting for a credit note from Asus, although all of the warr...

ASUS 3080 STRIX dead

Hello,I own my 3080 Strix OC since November 20, 2020 purchased on the ASUS EShop ROG-STRIX-RTX3080-O10G-GAMING | ASUS France, but yesterday my computer crashed during a game session when suddenly the screen displayed "no signal", the GPU fans went to...

djase by Level 10
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ASUS ROG STRIX FUSION USB dongle replacement

Hello, i have a ROG Strix Fusion Wireless headset and i have lost its USB dongle nowadays, i have been finding the dongle but it is impossible and now i cant use my headset anymore. So i came here to ask if there are any solutions for my situation or...

Asus RMA still hell in 2021

My name is Jesus Serrano.*RMA #*USDAM10072Monitor : Asus PG27UQCase #*N2101039340*Well here we go again. 2021 and Asus RMA is still just as terrible as it’s always been. My asus very VERY VERY expensive Asus PG27UQ started randomly turning off by its...

Kariel by Level 7
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1080TI STRIX RMA Nightmare

I had to RMA my original 1080TI STRIX on December 20 2020 as it had begun crashing my system under any kind of stress and paid the 80 dollar shipping fee to send it FedEx as requested with 2 inches of padding around the product as instructed by the R...

Support has apparently lost my 2080TI

Hello,I submitted an RMA request for my 2080TI experiencing the space invaders issue with code-43 and it was approved. I shipped it 12/7/2020 and got confirmation (and signature) it was delivered on 12/9. However, whenever I check my RMA status it is...

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